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B.C. woman launches petition for ‘lemon law’ after vehicle buybackConsumerJun 2Since Canada does not have a formal ‘lemon law’, Nicole Pajak turned to CAMVAP, which tries to resolve disputes between consumers and manufacturers. -
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Calgary man shares details of his month-long nightmare of buying a new fridgeCalgarian Marko Jovanovic make a quick stop at his local Rona in early month to pick up a new fridge, but it turned into a month-long struggle to get his money back.ConsumerApr 9
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Ford owner wants buyback after recall on hybrid over battery fire risk“I want Ford to buyback my vehicle so I can take the money I put down on it and go buy a reliable vehicle from somewhere else,” said Jason Turner.ConsumerApr 3
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CIBC customer shocked after someone takes out $260K mortgage without warningA B.C. woman who banks with CIBC says she's wondering how her personal banking information was changed without her being notified.ConsumerMar 5
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Small B.C. business voices frustration with Shopify after payout funds on holdThe North Saanich couple opened their doors in early December 2024 and use Shopify to track store inventory and as a point-of-sale platform.ConsumerJan 28
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Air passenger advocate ‘alarmed’ after BC Civil Resolution Tribunal puts passenger disputes on holdThe tribunal said to Consumer Matters for Air Passenger Protection Regulation related disputes not yet assigned to a tribunal member for adjudication those disputes are on hold.ConsumerOct 17, 2024
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B.C. man receives ticket after parking in free spot“It makes me feel like I got scammed. Like they cheated me. If it's not free parking say it's not free parking,” Dan McGillivray told Consumer Matters.ConsumerSep 16, 2024
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RBC customers outraged over partial refund after unauthorized withdrawalsJason and Susan Lyne say money was being withdrawn monthly from a joint RBC account they share with their daughter without their authorization.ConsumerSep 9, 2024
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Airbnb guest ‘felt sick’ after she says she found hidden cameraBack in April, Zorina Mellis, who is from British Columbia, says she rented an apartment in Santa Monica through the Airbnb platform for six weeks.ConsumerAug 29, 2024
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Sunwing customer promised refund, but refuses to sign ‘release form’Before proceeding with the refund process, Sunwing requested Marie Shields sign a “release form” which included a strict confidentiality clause.ConsumerMay 8, 2024
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B.C. woman says no recourse after Facebook account hacked to sell fake Taylor Swift concert tickets"There's no recourse for me. There's nowhere for me to go to fix this problem. So for three months, I've been living with knowing that people are being harmed on my behalf."ConsumerApr 9, 2024
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